Privacy Policy

Privacy Policy

Introduction

Welcome to https://antique-auto-restoration.collision-talk.com! We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://antique-auto-restoration.collision-talk.com
  • Any applications or services offered through our platform
  • Interactive features and content hosted on our websites
  • Communication channels initiated by us, such as newsletters, emails, calls, or text messages (SMS)

Please note that this policy does not extend to third-party platforms, apps, products, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with their services.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  1. Using Our Services: When you sign up as an authorized user or access any of our applications and services, we collect and process personal data necessary for your account management and service delivery.

  2. Website Visits: We track and analyze visitor behavior on our websites to enhance user experience, improve content, and optimize performance.

  3. Communications: Personal information is collected when you choose to receive updates, newsletters, or promotional materials from us via email, phone, or SMS.

Personal Data Collection

We gather various types of personal data, including but not limited to:

  • Account Information: Details related to your user account, such as usernames, passwords (hashed and salted), and profile settings.
  • Payment Information: Credit card numbers, payment method details, billing addresses, and transaction history for processing purchases or services.
  • Financial Information: Bank account information, tax IDs, and financial records required for accounting purposes.
  • Purchase Information: Product/service orders, order quantities, pricing details, and delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to personalize your experience and analyze trends.
  • Location Data: GPS coordinates or other location-based services data when you interact with our geolocated services.
  • Feedback: Opinions, suggestions, and comments provided through surveys, reviews, or direct feedback forms.
  • Social Media Information: User handles, posts, and interactions shared on social media platforms when you choose to connect your accounts for enhanced content delivery.
  • Product Information: Details about products or services of interest, including preferences and customization options.

We obtain this data through direct user input, automated systems (like cookies), and third-party service providers who assist in data collection and processing, each bound by their respective privacy agreements.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance your experience on our site:

  • Strictly Necessary Cookies: These ensure basic functionalities like account login, security, and page navigation.
  • Preference Cookies: Tailored settings and preferences are stored to remember language choices, display settings, and ad personalization.
  • Analytics Cookies: Used by analytics tools (like Google Analytics) to gather insights on website performance, user behavior, and engagement metrics.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential tracking.

Data Retention and Deletion

We retain personal data for varying periods based on legal requirements and the purpose of its collection:

  • Financial and transaction records are kept for an extended period due to accounting and tax obligations.
  • Personal account information is retained as long as you maintain an active account or until you request deletion.
  • Analytics data may be anonymized and aggregated for ongoing website optimization, typically stored for up to 12 months.

Once the purpose of data collection is fulfilled or upon your request, we securely delete or anonymize the data.

Security Measures

We prioritize the protection of personal data through robust security measures:

  • Implementing encryption for data at rest and in transit to safeguard sensitive information.
  • Engaging secure third-party processors who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect personal data from children under 18 years of age. If you believe we have collected such information, please contact us at the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccuracies in your data corrected or updated.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data where there are no legitimate grounds for retention.
  • Restriction: Limit the use or processing of your data under specific circumstances.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for direct marketing purposes.
  • Non-Discrimination: Assert that you will not be subject to automated individual decision-making or profiling.

To exercise these rights or register complaints, please reach out to our dedicated privacy team via the contact details provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any questions, requests for access or deletion of personal data, or other privacy-related inquiries:

Email: [email protected]

Mail: Antique Auto Restoration, 1234 Old Highway, Cityville, Country 56789